ITIL V4 Foundation Certification Training Course in India
Talent Aspire provides ITIL V4 Foundation Certification course provides IT leaders, practitioners, support staff and staff interfacing with the organizations digital and information systems functions with a practical understanding of the common language, principles and practices, the key concepts, that enables successful management of modern IT enabled services. It also prepares delegates for the ITIL V4 Foundation Certificate Examination. The course is based on the ITIL V4 best practice Service Value System(SVS) featured in the latest 2019 guidelines.
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Oct2020
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Live Virtual Classroom
Oct2020
Fri
Sat
Sun
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Mobile: (+096) 468 235
Fax: (+096) 468 235
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Overview ITIL V4 Foundation
Course Description
Talent Aspire provides ITIL V4 Foundation Certification course provides IT leaders, practitioners, support staff and staff interfacing with the organizations digital and information systems functions with a practical understanding of the common language, principles and practices, the key concepts, that enables successful management of modern IT enabled services. It also prepares delegates for the ITIL V4 Foundation Certificate Examination. The course is based on the ITIL V4 best practice Service Value System(SVS) featured in the latest 2019 guidelines.
Course Key Features ITIL V4 Foundation
- 2 - Day interactive instructor-led ITIL Foundation training
- Highly qualified, certified, and accredited trainers
- Get ITIL Foundation Study Guide created by subject matter experts
- Achieve 24 PDUs certificate
- Prepare better with sample mock tests
- 24/7 End-to-end support via phone, mail, and chat
- Convenient Weekday/Weekend ITIL Foundation Certification Training schedules
Benefits ITIL V4 Foundation
Job roles that can benefit from ITIL V4 Foundation certification include
- IT Professionals
- ITSM Managers
- Individuals working in the areas of IT (Digital, Product, Development)
- Service Managers
- Database Administrators
- Software Professionals
- Service Process Owners
- Individuals starting their journey in Service Management
- Existing ITIL qualification holders
Why Sould Attend ITIL V4 Foundation
Upon completion of this ITIL Certification training you will learn:
- Concepts, key principles and process models required to pass the ITIL 4 Foundation exam.
- How ITIL principles can help an individual understand and apply IT service management in their organization.
- How to improve customer experience and ITSM efficiency with the help of ITIL tools and techniques.
- Industry best practices for deploying IT services.
Course Outline for ITIL V4 Foundation
- Introduction
- Key concepts of service management
- The four dimensions of service management
- The ITIL Service Value System(SVS)
- Governance
- Service value chain
- Continual improvement
- Practices
- ITIL management practices
- Technical management practices
Exam Details ITIL V4 Foundation
ITIL V 4 Foundation Exam Format:
- Multiple choice examination questions.
- 40 questions
- 65% required to pass
- 60 minutes’ duration
- Closed book
Eligibility:
- The ITIL certification scheme comprises of the following modules:
- ITIL certification is increasing becoming a mandatory requirement for professionals engaged in IT Service management related jobs across the industry. This certification is most relevant for : Technical Support Roles
- ITIL Foundation
- ITIL Specialist (3 modules)
- ITIL Strategist
- ITIL Leader
- ITIL Master
- Help Desk/ Service Desktop engineers.
- IT Managers and Operations Managers
- System Administrators/Analysts
- Database Administrators
- Service Delivery Professionals
- Quality Analysts and Application Management team
- Other professional related to IT service management
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